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 Problems with Sky digital

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WendyBull
lisa2062
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lisa2062

lisa2062


Number of posts : 2129
Age : 41
Location : Dorset
Registration date : 2006-03-17

Problems with Sky digital Empty
PostSubject: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 18:16

Well it's entertainment related.

What with this heavy rain and at times thunder recently, the no signal message appears on the screen. I know in Sky's book of words it does mention that bad weather can effect the transmission, but this is just ridiculous.
Even when it's hot, it's been known to play up. Has anyone else had this problem, especially with the latest spell of bad weather.
My concern is that when the analogue signal is dead, and we all switch over to digital that we'll be paying for something we're not receiving.
I have the full package, and if global warming gets to the stage that scientists say it will, then bad weather will be the norm. Lisa x
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WendyBull

WendyBull


Number of posts : 2028
Age : 51
Registration date : 2006-04-04

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 19:51

we get lots of interruptions in the rain, really annoying if you are taping something on sky+
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lisa2062

lisa2062


Number of posts : 2129
Age : 41
Location : Dorset
Registration date : 2006-03-17

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PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 20:02

Have you ever complained?
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WendyBull

WendyBull


Number of posts : 2028
Age : 51
Registration date : 2006-04-04

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 20:12

not since we had sky+ but we did before and they just said our box was getting old and they would send someone out to have a look but would cost loads of money. I think it kept getting stuck as well as signal going.
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lisa2062

lisa2062


Number of posts : 2129
Age : 41
Location : Dorset
Registration date : 2006-03-17

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 20:19

What did they say about the Weather? Lisa x
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WendyBull

WendyBull


Number of posts : 2028
Age : 51
Registration date : 2006-04-04

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 20:19

can't be helped as far as i remember - really helpful!"
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lisa2062

lisa2062


Number of posts : 2129
Age : 41
Location : Dorset
Registration date : 2006-03-17

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 20:21

I really wonder what'll happen when the big switch over happens? They can't expect people to fork out money, for a service that's interupted by the weather. I really hope they fix the problem! Lisa x
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helencbradshaw

helencbradshaw


Number of posts : 1982
Age : 55
Location : Here, There and Everywhere, but usually in a hotel somewhere
Registration date : 2006-03-18

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 21:14

I have freeview, not sky, but sometimes the digital picture breaks up so much I switch over to the regular signal.

With that and poor quality rental DVDs breaking up, it's impossible to watch anything of any quality!
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lisa2062

lisa2062


Number of posts : 2129
Age : 41
Location : Dorset
Registration date : 2006-03-17

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 21:27

Unfortunatly though they're doing away with analogue in the near future. With reagrds to rental DVD's I've been lucky, and only had about 3 dodgy ones out of around 100. Lisa x
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drewboy
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drewboy


Number of posts : 1685
Age : 44
Location : Glasgow
Registration date : 2006-03-05

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PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 22:40

did you turn it off and then turn it back on after 5 mins? That usually fixes mine.
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marandina

marandina


Number of posts : 736
Location : Northampton
Registration date : 2006-04-01

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyMon 23 Oct 2006, 23:20

drewboy wrote:
did you turn it off and then turn it back on after 5 mins? That usually fixes mine.

I always find turning stuff off then on again covers most situations...especially for us non-teccies Wink
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helencbradshaw

helencbradshaw


Number of posts : 1982
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Registration date : 2006-03-18

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyTue 24 Oct 2006, 00:41

marandina wrote:
drewboy wrote:
did you turn it off and then turn it back on after 5 mins? That usually fixes mine.

I always find turning stuff off then on again covers most situations...especially for us non-teccies Wink

yep, my Mum actually thinks I am a technical genius, as it works for the PC and the TV box! both of which I provide 24hr free technical assistance for lol!









(I am a technical genius....of course)
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helencbradshaw

helencbradshaw


Number of posts : 1982
Age : 55
Location : Here, There and Everywhere, but usually in a hotel somewhere
Registration date : 2006-03-18

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyTue 24 Oct 2006, 00:44

lisa2062 wrote:
Unfortunatly though they're doing away with analogue in the near future. With reagrds to rental DVD's I've been lucky, and only had about 3 dodgy ones out of around 100. Lisa x

I reckon I have about 40-50 dodgy ones of around 100. Certainly with these on line rental clubs anyway, probably not so high when I got off my behind and went to the rental shop itself.

Problem is, you watch them, they suck, you send them back, don't tell them, and they go out again...
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Helix

Helix


Number of posts : 85
Age : 36
Registration date : 2006-06-22

Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyTue 24 Oct 2006, 01:57

just be thankful you have sky and not NTL. NTL is fine during storms and all because it's all underground but they generally just have loads of technical issues, like interactive not working properly and the box just freezes a lot when trying to change channels...

worst of all is their customer service, they are crap! you are lucky to get through! and even then you usually speak to some brain dead idiot who tells you to "turn the box off and back on again" when you are ringing to complain that the remote control is broke!!

ok my NTL rant is over....phew...feel so much better now!
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lisa2062

lisa2062


Number of posts : 2129
Age : 41
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Problems with Sky digital Empty
PostSubject: Re: Problems with Sky digital   Problems with Sky digital EmptyTue 24 Oct 2006, 13:08

I'll certainly try turing it off and then on again, but that doesn't help if your recording something. I normally just switch back over to analogue, but as I said we won't have that for much longer.
Has everyone got the standard small dish with theirs? Lisa x
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