I have just actually read the Ciao newsletter for the month rather than delete it as I usually do. Out of interest I checked out the interview and also the member who was interviewed, sure made me laugh, they have written one review in the whole of 2008 (admittedly a cafe review on the subject of the interview but written in May only a few days before the newsletter would have been put together).
Their prevous review was rated Off opic although thy did Diamond before that on another review in 2007.
That level of activity makes me look like a vibrant member of the Ciao community, where do they get them. Later in the newsletter I wrote a piece I needed a translator for the English was rather obscure in places. Needless it was from a German employee so I cannot criticise their attempts per se but no other company would allow their public communication to be so poor.