It does happen from time to time, and I got the same message trying to apply a body gel one day.
I wrote to Ciao about it and they responded saying that the title appears from time to time when:
1) A large amount of member's products are being added to the database and this is Ciao's way of applying "Down time," and:
2) A large amount of members are trying to suggest products all at the same time!
I think its just an excuse frankly as you'd think Ciao UK would be able to cope against all their other European branches!
I find it best to add a message to yourself in your private guestbook then when it comes to putting in the product you want, copy and paste!